Assistant Store Manager
Assistant Store Manager
Location: Lincoln, NE (The Mill) | Role Type: Full-Time, Leadership Track
At The Mill Coffee & Tea, coffee is our craft, but people are our purpose. We are looking for a true People Leader - someone who understands that a great customer experience starts with a supported, inspired, and empowered team. This isn’t just about checklists; it’s about building a culture where staff love to work and customers love to visit. You will champion our values, mentor the next generation of baristas, and prepare to take the reins as a future Store Manager.
Your Mission: People First
As the Assistant Store Manager, your primary metric of success is the strength of your team. You are the cultural anchor of the store.
Champion the Team
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Coach & Cultivate: You don’t just supervise; you elevate. You provide real-time feedback, meaningful coaching, and active mentorship to help team members unlock their potential.
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Culture Architect: You set the emotional tone of the shift. Whether it's a rush hour or a quiet afternoon, you keep the energy positive, collaborative, and focused.
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Conflict Resolver: You handle difficult conversations with high emotional intelligence, resolving staff or customer issues with fairness and empathy.
Lead by Example
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Servant Leadership: You earn respect by working shoulder-to-shoulder with your team. You are a barista first, leading from behind the machine and modeling excellence in every cup.
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Standard Bearer: You ensure the team adheres to health, safety, and quality standards not by policing them, but by explaining the why behind the what.
Drive Performance Through People
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Development Focused: You actively participate in training programs and lead staff development initiatives. You identify strengths in others and help them grow.
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Operational Excellence: You connect the dots for the team between their daily actions and the store’s success - teaching them how inventory, waste reduction, and service speeds impact the business.
Who You Are
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A Natural Motivator: You know how to get the best out of people. You celebrate wins, boost morale, and turn a group of individuals into a cohesive unit.
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A Communication Pro: You are clear, kind, and direct. You can deliver constructive feedback in a way that encourages growth rather than defensiveness.
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The Aspiring Store Manager: You have a hunger to lead on a larger scale. You view this role as a hands-on masterclass in organizational leadership.
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Dependable & Detailed: You have the organizational skills to manage schedules and payroll, but you know that spreadsheets don't run stores - people do.
Why Join The Mill?
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Community Impact: You will shape the daily lives of your team and the thousands of locals who rely on us for their daily ritual.
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Growth Pathway: This is a launchpad. We are looking for someone who wants to grow with us.
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Leadership Lab: We provide structured learning and mentorship to help you transition from managing shifts to leading a business.